The customers are free to cancel their order even after they have completed the payment. It is possible to cancel your order within the first 24 hours after the payment has been confirmed. If for some reason you have missed the deadline for cancellation, you can still cancel it during the additional hour after 04:00am Greenwich Mean Time (UTC+0). For cancelling your order please visit here.
It is also possible to cancel the order using the courier service. Inform the courier about the order cancellation as soon as the parcel has been delivered to you. The courier will further discuss with you the terms of shipping the product back to the company.