Money Back & Return Policy
If you are not satisfied with product:
First of all we encourage you to contact us. Due to product specifics, customers sometimes encounter difficulties during setup. We will help you identify and fix the problem immediately.
What is the Money Back Guarantee?
At https://www.phonesignalboosters.co.uk we’re confident about the quality of mobile phone boosters and the accessories we sell. Every product passes rigorous tests according to our test guidelines.
Our 30-day money back guarantee gives you time to make sure that your purchase is perfect. If you need to return it, we’ll happily provide you with an exchange or full refund.
Your complete satisfaction with mobile phone signal boosters is guaranteed or items may be returned or exchanged within thirty days from when they were shipped. You will only pay return shipping.
Please note that to be eligible for return items must be in their original purchase condition, include all product documentation, and shipped within 30 days of arrival.
To expedite exchanging for a different product we recommend that you return the original product for a refund and then place a new order. Depending on the payment option your refund procedure will take up to 2 weeks until you see refunded amount in your bank account. Your refund will be credited back to the card from which payment has been made.
If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately. By refusing to sign for your package it will automatically be shipped back to us.
Claims for damaged or missing items must be reported immediately or within 5 days of receipt of your order.
We will process the refund once the parcel arrives.
Defective product return shipping fees will be covered by the seller.
The return process may take from 2 up to 6 weeks depending how fast is the courier you selected for shipment. Please get back with a tracking information once you return the product. We do recommend to use standard post for a return. Once return is confirmed we will make a full refund.
We accept returns only to United Kingdom (Flat 1, Devonshire House, Church Alley, Bakewell, Derbyshire, DE45 1FF, UK) Request a return information contacting our customer support.
You will only pay for return shipping, Shipping fee varies depending on package weight and your location. In general average amount is (GBP 35-55.)